Rapido launches “Auto Dost” initiative to empower auto captains and introduces “Night Rider” to ensure rider safety in Bengaluru

Riders who utilize Rapido services between 10 pm and 6 am will receive a safety check call from the Rapido call center after completing their ride.

Rapido aims to continually enhance the benefits offered to captains under the Auto Dost initiative, ensuring their satisfaction and success.

By L.Srinivas

Bengaluru, July 6 : Rapido, India’s leading bike taxi platform, is excited to announce the launch of its innovative initiative, “Auto Dost,” aimed at providing exceptional support to local auto drivers. Additionally, Rapido has introduced a new safety feature called “Night Rides Check” to ensure the well-being of riders travelling between 10 pm and 6 am.

Auto Dost: Empowering Bengaluru Auto Drivers

Rapido recognizes the invaluable role played by Bengaluru local auto drivers in providing reliable transportation services to riders across the city. Through the Auto Dost initiative, Rapido is committed to delivering best-in-class support to its auto captains, solidifying its position as a competitive differentiator in the market.

As part of Auto Dost, Rapido offers a range of benefits to its captains, including:

• Commission less than Rs. 15 on every order, ensuring their earnings are maximized.
• Unlimited cancellations with a cancellation amount of Rs. 10, providing flexibility for captains in managing their rides.
• Pickup charges of Rs. 10 on every ride, acknowledging the efforts of captains in reaching the riders promptly.
• A dedicated captain support center for prompt and efficient resolution of any queries or concerns.

Rapido aims to continuously enhance the benefits offered to captains under the Auto Dost initiative, ensuring their satisfaction and success.

Night Rides Check: Ensuring Rider Safety

Rapido places the safety of its riders as a top priority. To address concerns during late-night travel, Rapido has introduced the Night Rides Check feature in its app. Riders who utilize Rapido services between 10 pm and 6 am will receive a safety check call from the Rapido call center after completing their ride.

The Night Rides Check serves as an additional safety measure, providing riders with peace of mind during their late-night journeys. This feature emphasizes Rapido’s commitment to ensuring the security and well-being of its riders at all times.

According to Pavan Guntupalli, Co-founder of Rapido, the event celebrates commitment and quality among their driver-partners, who contribute to the company’s success. He further adds, “Our Rapido Captains are the backbone of our business, and we are grateful for their hard work and dedication. They have been instrumental in making Rapido a household name in Bengaluru and we are proud of their achievements. We believe in fostering a supportive ecosystem for our auto captains while prioritizing the safety of our riders. The Auto Dost initiative is a testament to our commitment, launching this initiative will not only boost our captains’ morale but also improve our retention rate and the Night Rides Check feature further strengthens our efforts in providing a secure and reliable transportation experience.”

In the recent Rewards and Recognition (R&R) event in Bengaluru, Rapido announced the initiative of “Auto Dost” and “Night Rider”. The event celebrated the hard work and dedication shown by the Bengaluru Auto Captains who have played an instrumental role in Rapido’s success in the city. Rapido’s Rewards and Recognition event comprised 500 of its auto captains who were given gifts with a combined monetary reward of Rs 10 lakhs based on the rides that they have completed. The top winners also received TVs, and other gifts in recognition of their constant dedication to logging the most rides possible in the city. The company is committed to supporting its Auto Captains and providing them with the best working conditions and incentives to help them grow their business.